Your opportunity

Schwab Description:

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape. 

Schwab India Description:

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

What you have

Role Description

The Program & Governance Lead is responsible for driving a scalable governance and execution framework that enables predictable delivery, strategic alignment, risk management, and operational excellence across the Global Capability Center (GCC). The role serves as the central orchestrator for governance forums, oversight, executive reporting and cross-functional program management.

The incumbent will partner closely with Technology, Operations, Risk, Compliance, HR, Finance, Legal, and Enterprise stakeholders to ensure critical initiatives are executed with transparency, discipline, and measurable business outcomes.

Key Responsibilities

Governance & Executive Cadence

• Establish and manage tactical and operational governance forums.
• Drive decision-making processes, escalation management, and leadership alignment.
• Develop executive dashboards, briefing materials, and leadership-ready reporting.
• Maintain governance calendars, forums, action logs, and decision registers.
• Ensure timely escalation and resolution of program risks and issues.

Project Management

• Drive project planning, dependency management, milestone tracking, and execution discipline.
• Lead RAID (Risks, Assumptions, Issues, Dependencies) management practices.
• Establish consistent standards, templates, and delivery methodologies.
• Monitor project health and provide objective insights to leadership teams.

Risk, Controls & Audit Readiness

• Coordinate governance activities related to operational risk, compliance, and controls.
• Maintain evidence repositories and support audit and regulatory reviews.
• Track remediation actions and control commitments through closure.
• Partner with Risk, Compliance, Legal, and Internal Audit teams to ensure alignment with enterprise standards.

Business Transformation & Change

• Support organizational transformation, capability build-outs, and strategic change initiatives.
• Develop implementation roadmaps, readiness assessments, and stakeholder engagement plans.
• Facilitate cross-functional collaboration and drive execution of enterprise priorities.
• Promote continuous improvement and operational efficiency initiatives.

Data, Reporting & Insights

• Establish KPI frameworks and performance measurement mechanisms.
• Drive data quality, reporting automation, and governance analytics.
• Deliver actionable insights and recommendations to leadership.
• Leverage technology and AI-enabled solutions to improve reporting effectiveness.

Stakeholder Management

• Build trusted relationships across business and technology leadership.
• Foster alignment across global and local stakeholder groups.

Qualifications & Experience

Required

• Bachelor's degree in business, Engineering, Technology, Finance, or a related discipline.
• 10+ years of experience in Project Management, PMO, Governance, or Operations Excellence.
• Experience leading large, complex cross-functional initiatives.
• Strong executive communication and stakeholder management skills.
• Proven track record of building governance frameworks and operating rhythms.
• Experience managing risks, dependencies, and executive escalations.