Careers at Charles Schwab

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

What you have

Role Description 

Platform Engineering is responsible for leading the strategy, governance, support, and continuous improvement of enterprise business intelligence and analytics platforms. This role oversees a team of platform engineers and specialists responsible for the administration and support of technologies such as Power BI, Tableau, Alteryx, SAP BusinessObjects, and emerging analytics capabilities. This role ensures platform availability, reliability, security, scalability, and compliance with enterprise standards while driving operational excellence through automation, monitoring, and process optimization. Working closely with business leaders, data engineering teams, enterprise architecture, cybersecurity, infrastructure, and vendor partners, this role develops platform roadmaps, manages capacity and lifecycle planning, oversees risk and governance controls, and enables the adoption of self-service analytics and AI-powered capabilities. Also provides leadership in incident management, service delivery, platform modernization, and talent development while ensuring the analytics ecosystem effectively supports organizational objectives and business growth.

Key Responsibilities 

• Lead and develop a team of BI platform engineers, administrators, and support specialists.
• Establish and execute the strategic roadmap for enterprise analytics platforms and services.
• Ensure platform reliability, performance, security, scalability, and operational readiness.Oversee incident, problem, change, release, and capacity management processes.
• Drive automation, operational efficiency, and continuous improvement initiatives to enhance service delivery.
• Partner with business stakeholders and technology leaders to support enterprise analytics and reporting needs.
• Implement and maintain governance frameworks, access controls, compliance requirements, and risk management practices.
• Evaluate and enable emerging analytics technologies, AI capabilities, and platform modernization efforts.
• Manage vendor relationships, licensing, budgeting, and service-level agreements.
• Define operational metrics, KPIs, and executive reporting to measure platform health and service effectiveness.
• Foster a culture of innovation, accountability, collaboration, and operational excellence.

Required Qualifications

• 8-10 years of experience supporting, administering, or managing enterprise BI, analytics, data, or reporting platforms.
• 3+ years of experience leading technical teams, projects, or operational support functions.
• Strong experience with enterprise analytics technologies, including Power BI, Microsoft Fabric, Tableau, Alteryx, SAP BusinessObjects, or similar platforms.
• Demonstrated experience managing platform operations, governance, security, risk, compliance, and service delivery in a large enterprise environment.
• Experience leading cross-functional initiatives involving business stakeholders, architecture, infrastructure, cybersecurity, and vendor organizations.
• Strong understanding of cloud technologies, identity and access management, data analytics ecosystems, and platform engineering best practices.
• Experience with capacity planning, disaster recovery, operational resiliency, and technology lifecycle management.
• Knowledge of ITSM processes, including Incident, Problem, Change, Release, and Service Level Management.
• Proven ability to lead teams, manage competing priorities, develop talent, and drive organizational outcomes through influence and collaboration.
• Excellent communication, executive presentation, stakeholder management, and leadership skills.

Preferred Qualifications

• 10+ years of experience supporting, engineering, or managing enterprise analytics, BI, data, or reporting platforms.
• Experience leading geographically distributed technical teams and managing teams through organizational growth and transformation initiatives.
• Demonstrated experience building and executing platform strategies, roadmaps, and multi-year modernization programs.
• Deep expertise with enterprise analytics platforms such as Microsoft Fabric, Power BI, Tableau Cloud/Server, Alteryx, SAP BusinessObjects, Snowflake, Databricks, or similar technologies.
• Experience leading large-scale cloud migrations, platform consolidations, or enterprise modernization initiatives.
• Strong understanding of AI and GenAI-enabled analytics capabilities, including governance, risk management, Human-in-the-Loop (HITL) controls, model oversight, and responsible AI practices.
• Experience establishing and governing self-service analytics programs, data democratization initiatives, and enterprise analytics adoption strategies.
• Knowledge of regulatory, compliance, audit, cybersecurity, and data governance frameworks applicable to highly regulated industries.
• Experience managing platform budgets, software licensing, vendor relationships, procurement activities, and contract negotiations.
• Proven success driving operational excellence initiatives through automation, observability, Site Reliability Engineering (SRE), or platform engineering practices.
• Experience presenting platform strategies, operational metrics, and technology investment recommendations to senior leadership and executive stakeholders.
• Familiarity with enterprise architecture frameworks and cloud platforms such as Azure, AWS, or Google Cloud Platform.
• Experience implementing disaster recovery, resiliency, business continuity, and capacity planning programs for mission-critical analytics services.
• Strong knowledge of Agile delivery methodologies, DevOps practices, CI/CD pipelines, Infrastructure as Code (IaC), and platform lifecycle management.
•  Industry certifications such as
  •           Microsoft Certified: Azure Solutions Architect Expert
  •           Microsoft Certified: Fabric Analytics Engineer Associate
  •           Microsoft Certified: Power BI Data Analyst Associate
  •           Tableau Certified Professional
  •           Alteryx Advanced/Expert Certifications
  •           ITIL Foundation or ITIL Managing Professional
  •           PMP, PgMP, or SAFe Agilist Certification