Careers at Charles Schwab

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.​

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

This role is expected to operate at a senior specialist level, bringing strong agile/scrum delivery discipline, independent follow-through, stakeholder coordination, and practical problem-solving to support priority IAM outcomes. The role will provide program management, Scrum facilitation, project coordination, governance support, process improvement, and automation-minded execution capabilities to help deliver a successful IAM program across authorization and authentication services. 

Key Responsibilities 

• Provide Scrum Master-style support for internal IAM efforts, including sprint planning, backlog coordination, daily/weekly standups, retrospectives, dependency tracking, and action item follow-through.
• Coordinate IAM project and program activities supporting authorization and authentication services, with a specific focus on governance, access controls, certification readiness, role/access management, and service delivery alignment.
• Support and maintain project plans, status reporting, milestones, decision records, meeting notes, and executive-ready updates for prioritized/assigned IAM initiatives.
• Support planning and execution of IAM roadmap activities, including intake coordination, prioritization support, dependency management, and progress tracking across workstreams.
• Help establish repeatable operating routines, governance forums, reporting cadences, templates, dashboards, and process documentation to improve consistency and scalability.
• Partner with IAM service owners, product managers, technology teams, risk partners, and business stakeholders to track priorities, remove blockers, and ensure work is delivered with transparency and accountability. Identify opportunities to streamline IAM processes, reduce manual effort, improve handoffs, and strengthen delivery discipline across IAM support activities.
• Apply familiarity with automation tooling, workflow enablement, reporting automation, and lightweight process automation to support efficiency directives, reduce repetitive manual work, and improve the speed and consistency of IAM program delivery.
• Support readiness and adoption activities for IAM service changes, including communication coordination, stakeholder follow-up, documentation updates, and operational transition planning.
• Support Service owners with tracking metrics and performance indicators that demonstrate execution progress, control effectiveness, operational efficiency, and service improvement outcomes.
• Contribute to audit, risk, and compliance support activities by organizing evidence, tracking remediation commitments, and ensuring governance-related deliverables are completed on time

What you have

Required Qualifications

• Experience supporting technology, cybersecurity, identity and access management, risk, compliance, or related operational programs.
• Working knowledge of project management, program coordination, Agile/Scrum practices, Kanban, or similar delivery methodologies.
• Strong organizational skills with the ability to manage multiple priorities, track details, follow up on commitments, and keep stakeholders aligned.
• Ability to translate complex work into clear status updates, action plans, meeting summaries, and leadership-ready reporting.
• Strong communication and collaboration skills, including comfort working across global, cross-functional, and matrixed teams.
• Process-oriented mindset with demonstrated ability to identify inefficiencies, document workflows, and recommend practical improvements.
• Proficiency with common productivity and delivery tools such as Microsoft Office, Teams, SharePoint, Excel, PowerPoint, Jira, ADO, ServiceNow, or comparable platforms
• Familiarity with automation and workflow tools that support operational efficiency, such as reporting automation, dashboarding, workflow orchestration, scripting concepts, low-code/no-code tools, or service management automation

Preferred Qualifications

• Exposure to IAM domains such as identity governance and administration, access request and approval, access certifications, role management, privileged access management, single sign-on, multifactor authentication, or directory services.
• Scrum Master, Agile, project management, business analysis, or process improvement certification or equivalent practical experience.
• Experience supporting regulated environments, audit response, control documentation, risk remediation, or compliance-driven technology initiatives.
• Ability to build structured templates, dashboards, operating procedures, and reporting routines that improve transparency and repeatability.
• Experience identifying repeatable work patterns and partnering with technology teams to automate tracking, reporting, intake, follow-up, evidence collection, or other recurring IAM program management activities.